Welcome to OutShape Support
At OutShape, we stand behind our product and we offer you full support, you can create a ticket 24 hours a day with the guarantee that you can expect an answer from our support team within 24 hours on working days.
As a customer, you have unlimited access to our helpdesk via your personal dashboard.
Perhaps our Frequently Asked Questions can help you?
Assured of progress
At OutShape, we find it important that you can continue to work with us. We take cyber security seriously and secure your data with the utmost care. We create a backup several times a day and these are stored for the website for 7 days. Your profiles and data in the database are stored in our backup for up to 14 days. This way, you do not lose your progress if something goes wrong.
You are securely connected via OutShape.com. Our website has its own SSL certificate, which ensures that the information intended for us can only end up with us. So everything is sent encrypted and we work with a server that is only used by us, so there are no other companies that can log on to the same server. The CodeIgniter framework of our website also guarantees a fast, efficient and secure operation of the website.